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The Number you provide on your order form may end up delaying your shipment if we can not reach you prior to 1pm, and further delay your shipment if you do not respond to messages left by our staff. Those fees are at our discretion and described herein, and include Exchanges as well. Place your order on-line, Your shipping Costs and Options will be displayed prior to you being asked for your credit card, billing or personal information.
You may select different options and receive different UPS costs right on line. The 3 digit code, located near your signature on the back of your credit card, is currently the industry standard to assist in the reduction of credit card frauds.
Please have your code handy when placing your order. We only ship to Billing Address "same day"? Customer is only responsible for Shipping and the Re-stockable Resale-able condition of the Product they Returned. Your RA may take up to 2 business days to receive by email, then please follow the specific instructions provided.
Then, you may place your order on line for your Exchange items. This fee is necessary to cover our costs incurred with placing any order in to our system. Once placed it immediately enters the shipping department and receives customer services. There are no exceptions, but, we suggest you email us at once if you are caught in this situation.
Industry standard is decided by the Manufacturers'. It is the guidelines which all Brands follow and implement in order to service the garment industry with some consistency. There are very few exceptions to Industry Standard. Sampling is good, if your order calls for exact sizing. This saves time and money for us both. Did Not Receive your order in less than 5 Business Days? Unless you were contacted by us, your shipment may be lost.
Current Banking Laws restrict merchants' rights, so we are unable to take such risks on our small wholesale margins. We apologize in advance for this inconvenience, but, this policy also protects the cardholder from any fraudulent use of their card by a 3rd party. We pass the savings on to you if you choose not to use a credit card for your transaction. Customers are responsible for all shipping costs when returning or exchanging items after 60 days.
Any apparel, improperly marked, or shipped without authorization will not be returned or. This Policy is strictly enforced. We are only able to offer a maximum return policy. Our Health Department has a strict 1 day return policy.
This policy is strictly enforced. If you would like to use your return as a credit, it may be applied to any new order within 7 days. Your RA may take up to 2 business days to receive. Then, you may place your order. Orders "received" prior to 2: Orders received by us, after 2: UPS does not guarantee it's "Ground" shipments to be delivered.
If our information practices. If you are concerned about. PayPal using your credit cards on their site to complete your order on our site. Are you having trouble finding something on our website? Perhaps you simply have a question that you would like.
To do so, we've created a new way to get the best reply. It is your best option every weekday. Please, Go ahead and give it a try! You will be best served by placing one of the following keywords. No matter what your need s , please feel free to leave us a Message,.
Our 24 Hr Message Center is reviewed frequently. We will gladly direct your message to the. Simply fill out the form below to send us a message today. Or, you may also choose to leave us a message at our 24 Hr Message. For all contacts, Please leave your name, telephone number,. No matter what your need s , please feel free to leave us a Message, 7 days a week. Our 24 Hr Message Center is reviewed frequently throughout each day.
Or, you may also choose to leave us a message at our 24 Hr Message Center. For School, Charity, Health Care and 1st. Cell or Mobile Toll Free; It Never hurts to look and feel good. A little something for every shape and size. Get 1 of each, including popular Racerback and Tube Tops. Please use our Buyer's Guide to the left to narrow your search. Your recently viewed items list is currently empty. Your wish list is currently empty. Detailed Reason for Contact required.
Special Services average reply or call back time is 15 to 30 minutes during standard business hours Send. Your email has been marked URGENT and has been forwarded to our Special Services Team You should hear back from them by email or phone inside of 1 hour during business hours Thank you for the opportunity to serve you.
Special Service average reply or call back time is 1 hour during standard business hours Send. You should hear back from them by email or phone inside this business day or the next 24 hours if it was received on a weekend or a holiday Thank you for the opportunity to serve you. Your shopping cart is currently empty. If you compare, and find, your entire purchase to any of our Competitor's within 5 business days to be lower, present it to us to receive ONE of the following: In order to qualify, The entire order must be available at our competitor exactly as you have ordered it from us.
In order to receive consideration, please provide a "Screen Capture" or print of any competitor's shopping cart with the exact items in it as described above. For Screen Captures, you may attach them, and email them to shirtsupplier yahoo.
Please be aware that many of our competitor's prices are in scale by quantity and they do not have the same 1 piece price available, when compared to the bulk prices they may have advertised. We feel confident, after 25 years of service, that we work harder than anyone else to bring you the "Lowest Prices" and the "Best Selection" on the web in the USA today.
Offer also does not apply during price "changing and updating" Dec 25 thru Jan 31 of each year 36 days. UPS Call Tag by mail. Any manufacturer tags or stickers must be attached as they were received. Our Special Services team replies 7 days each week and retrieves messages every 15 minutes from the hours of 8am to 4pm PST hourly after hours and weekends and has over 25 years of T-Shirt Industry experience to serve you with. Our Special Services Dept is working 7 days a week, long hours to serve you.
While all calls receive a high level of attention, we prioritize based on urgency. Inventory changes weekly in all of our 8 USA warehouses. We may need to pull orders from multiple locations in order to fill larger orders in a timely fashion.
You are not charged extra if we need to divide split ship your order and you will be notified. We apologize in advance for any inconvenience. All orders, of any size, automatically receive a free Color Catalog freight free in their shipment unless you uncheck the coordinating box during checkout.
It is our Goal to meet all of your needs and requests! No Exceptions and No excuses! We want you to be Happy! We will make every attempt to answer your questions at once, and add that subject to our FAQs in the near future. This chart is only to be used as a guide and has been provided to us as Industry Standard for all Manufacturers. We are sure you have seen them around: Ultra, Super, Mega, Beefy to name a few.
Weight is ultimately determined by fabric density, and so it is industry standard to measure 1 inch of cloth to determine it's weight by multiplying 1 inch by the amount of square fabric used in the making of the full garment. Our Categories for Giving also Include, yet, are not limited to: These offers may not always include all colors and all sizes.
We pass on our volume brand discounts directly to our customers. Our "ALA" featured prices, as a courtesy to our customer, selects the lowest priced color available in the display item, usually White, then Displays it. White is always the least expensive and we proudly pass that lower cost directly on to you. All products are wholesale priced and sold by the piece. And you know the Bottom Line Here is what you need to know about being a Buyer Buyers take responsibility for knowing the Brands, Fabrics, Colors and Sizes.
This includes Expected Variations and Industry Standards. See below for Industry Standards. We are a wholesaler and take no responsibility for those types of order errors, but, you have worn clothes all your life so this should be easy for you.
We have warehouses with Sky Tram processing systems. We have warehouses ranging from 40, sq ft to , Focusing on our Customers Needs is what separates us from any Competition.
We do not allow Buyers to come physically to any one of our 8 warehouse locations. We are built for speed, serving over , Buyers Nationwide and we are Fast! We have 2, Products in 25, SKUs. We are built for Bulk Wholesale Sales, yet, we make ourselves available for you to purchase 1 or 1, pieces at the same low prices.
We do take full responsibility for Flaws, Defects and Color variations, prior to Decorating or Washing. Buyers who learn their products help us keep costs down by reducing the needs for intensive customer service. We thank you in advance for making every effort to become a good Buyer.
We enjoy serving you! No Seconds or Cut tag items. These colors include, but are not limited to: Each Manufacturer may name their products differently than the street name.
Example all oranges range from True, Pumpkin, Collegiate, Burnt and Safety, yet the colors may be the same in some cases. Is rarely used in the shirt industry, yet, will reduce shrinkage in half. PFD Preferred for Dye-ng, Stitches match color acceptance features of the garment itself and are only available currently by certain brands. Gildan Currently carries a PFD. Industry standards are established by the Manufacturers in order to better serve Distributors and Suppliers without overloading customer service costs and needs.
The Wholesale apparel industry is governed by industry standards recognized through-out the market place including decorating, supplier and distributor levels. If you are not prepared to abide by industry standards, we suggest you shop at a retail store whose increased margins are able to provide higher levels of customer services. The exact weights are entered into our computers by each manufacturer so that we can assist you quickly. Out of Stock items are removed from your order, credited to your card prior to running your payment.
Our standard procedure, when substituting is to substitute the entire item all the way thru the entire size range ordered so that dye lots are guaranteed to be consistent. We follow the same guidelines for brand substitutions. We also have 4 sister Warehouses in other states to assist us if we are out of inventory in a particular product ourselves. Please consult with your State Board of Equalization if you have any questions about your Tax issues. If that does not meet your needs, please do the following process.
You will then be able to process your entire order online and your Credit card information will be bypassed. Please use the Memo box to instruct us to use your Credit Card "On File" along with the last 4 digits of that card. Please be sure to write your 3 digit code on the document. It is the cod located near your signature on the back of your card. You may also choose to mail your cc info, yet, our fax machine is in our management office only.
YES, We do not buy or sell seconds or flawed merchandise. Also affected by color Treated fabrics. If you have an exact color matching requirement, please speak with a rep or order only one of each of the shirts in question. We will waive your handling fee when you place your larger order. Catalogs may not be ordered without product. Products may not be returned for shrinkage reasons.
Best DAYTIME Contact number The Number you provide on your order form may end up delaying your shipment if we can not reach you prior to 1pm, and further delay your shipment if you do not respond to messages left by our Management or Special Services Team. Billing Address vs Shipping Address?
We prefer that you Billing and Shipping address match on your first order in order to satisfy your credit card company. After your first order, you may wish to control your ship to address in your account admin. Once your Return is received your credit will be applied. Exchanges have their own policy.
This is Wholesale Policy. Approved PO's also ship the same day. Please print and Save this page for future reference. Thank you for your continued Business. If you compare, and find, your entire purchase to any of our Competitor's within 5 business days to be lower, present it to us to receive ONE of the following options: The Choice is UP2U Most often, they also do not further discount white items and sale items as we do. The Wholesale apparel industry is governed by industry standards r ecognized through-out the market place including decorating, supplier and distributor levels.
Best DAYTIME Contact number The Number you provide on your order form may end up delaying your shipment if we can not reach you prior to 1pm, and further delay your shipment if you do not respond to messages left by our staff.
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